Terms of service
Last updated: 9/3/2025
Acceptance of terms
By accessing or using Akila.Network's services, you confirm that you have read, understood, and agreed to these legally binding terms. If any part of the terms is deemed unenforceable, the remaining sections will remain valid and enforceable. Continued use of our services constitutes acceptance of any updates to these terms.
Payment terms
Payment Deadlines
All payments must be completed as agreed upon before the start of services. Failure to meet deadlines may result in service suspension or termination.
Late Fees
Payments not made on time may incur late fees, including interest at a rate specified in your service agreement.
Accepted Payment Methods
We accept payments via bank transfer, credit/debit card, and cryptocurrency. Transaction fees may apply.
Currency and Disputes
Payments must be made in the agreed-upon currency. Disputes regarding invoices must be raised within seven (7) business days of receipt.
Service Reactivation Fees
If your service is suspended due to non-payment, additional fees may apply to reinstate it.
Refunds and cancellations
Refund Eligibility
Refunds, including partial refunds, will be calculated based on the level of services already rendered. Administrative fees may apply.
Cancellation by Either Party
Services may be terminated by either party with prior notice as agreed in your service agreement. Immediate termination may occur in cases of breach of terms, non-payment, or illegal activity.
Force Majeure
No refunds or reimbursements will be provided for interruptions caused by events beyond our control, such as natural disasters or government actions.
Service interruptions
Service Suspension
Failure to comply with payment terms or other obligations may result in temporary suspension of services.
Maintenance and Upgrades
Services may also be interrupted for scheduled maintenance, upgrades, or security improvements. Customers will be notified in advance whenever possible.
Compensation for Downtime
Extended or unscheduled interruptions may qualify for service credits or other compensation at our discretion.
Unauthorized Access
Services will be immediately suspended if any unauthorized third party gains access to the system.
Communication
Effective Communication
Both parties agree to communicate promptly and effectively through designated channels. This includes providing timely responses to questions and information requests.
Confidentiality
Any sensitive or proprietary information shared during communications will be treated as confidential and used solely for the purposes of delivering services.
Agreed Channels
Official communication will be conducted via email, our support portal, or other designated methods. Informal communications, such as personal messages, are not binding.
Intellectual property
Intellectual Property Ownership
Any intellectual property created during service delivery remains the property of Akila.Network unless otherwise agreed upon in writing.
Third-Party Content
You are responsible for ensuring that any materials provided for use in our services do not infringe third-party intellectual property rights.
License Revocation
Unauthorized use of Akila.Network's intellectual property may result in immediate termination of your license to use our services.
Liability Restrictions
No Warranties
Akila.Network provides services "as is" without warranties of any kind, either express or implied.
Limitation of Liability
Akila.Network's liability is capped at the total fees paid by you for the affected service. We are not liable for indirect, incidental, or consequential damages.
Indemnification
You agree to indemnify and hold harmless Akila.Network and its affiliates from any claims or damages arising from your use of the services.
Governing law
Jurisdiction
These terms are governed by the laws of Romania. Any disputes will be resolved exclusively in Romanian courts.
International Users
For customers outside Romania, you agree that Romanian law will still apply to your use of Akila.Network services.
Changes to these terms
Right to Amend
We reserve the right to modify these terms at any time. Changes will take effect immediately upon posting on our website or platform.
Notification
You will be notified of significant changes to these terms, and continued use of the services after such changes indicates your acceptance of the updated terms.
Contact
If you have any questions or concerns about these Terms of Service, please reach out to us through our Discord Server or via email. Our support team is available during regular business hours to assist you.